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Frequently Asked Questions
- Browse buckle designs at hebillaspersonalizadas.com and click on the buckle you’d like. Then follow the instructions to fully customize and place your order online. You can also place an order via email at info@hebillaspersonalizadas.com or call _+52 (33) 33 4821 68_
- In total, around 45 days. It takes 1-5 days to create custom artwork for your order, then your buckle is created with our state-of-the-art production process. We are currently averaging 30-45 days to create a buckle.
- Click “Custom figure” when customizing your order online, then upload a jpg, png, pdf or any image to your order at checkout. Or email in your custom logo at info@hebillaspersonalizadas.com
- Buckles are a blast to create & customize! After your order is placed, we will create a digital mockup of your buckle within 1-5 days. Then we hand craft your buckle using our 35 step process, including hand engraving, soldering, polishing, buffing, and more. From there your buckle will be sent out to USPS or Fedex for Shipping.
Production & Shipping Time
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Orders for in-stock items are generally shipped same day. Custom orders are made to order, and delivery typically averages between 30 – 60 days after artwork is approved and order is paid for in full. This time can increase depending on order volume and custom artwork. |
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Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order. A signature may be required for delivery. |
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Hebillas Personalizadas uses USPS and FedEx to make sure your order arrives safely. Express shipments cannot be shipped to PO Boxes, physical addresses only. |
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Guaranteed Shipping Services |
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Our shipping department may contact you upon your request and shipping of your order to discuss your options for a faster delivery method if available, for an additional fee. |
How To Order & Customize
Browse & Customize
Choose your favorite buckle
and click on it to start
customizing.
You can personalize
the lettering, logo, stone
color, buckle size, and
much more.
Finalize Details & Place Order
Fill out customization
option online, contact us
if you have special request,
or don’t see the
customization you like.
Place order online or
by phone.
Review & Approve Design
Review our custom design of your buckle and approve the art work via email to start the production process
Building your buckle
Each buckle is custom
made to order.
Production time can take
up to 60 days after the art
work is approved.
You can track your order
on our portal.
Shipping
You will be notified via email with a tracking number when your order has shipped.